Smart Travel Tech Solutions for the Travel Industry

1. Introduction

Travel Technology SRL (“Travel Technology”, “we”, “our”, or “the Company”) is committed to protecting the privacy and personal data of website visitors, clients, partners, and other individuals whose personal data we process.

This Privacy & Cookie Policy explains how we collect, use, store, and protect personal data when you visit our website, contact us, request a demo, communicate with our team, or use our services.

Travel Technology SRL is a technology company that provides custom IT solutions and software development services for the travel industry, telecommunications, and logistics sectors. We do not operate as a travel agency and do not sell travel services to end users.

By using our website or contacting us, you acknowledge that you have read and understood this Privacy & Cookie Policy.

2. Data Controller

Travel Technology SRL
Registered in the Republic of Moldova
Reg.number 1017600038060

Travel Technology SRL acts as the Data Controller for personal data processed under this Privacy & Cookie Policy

3. Applicable Legislation

We process personal data in accordance with Law No. 133 of 08 July 2011 of the Republic of Moldova “On Personal Data Protection” and Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), where applicable.

4. Personal Data We Collect

Depending on your interaction with us, we may collect and process the following categories of personal data:

4.1 Data provided directly by you

First and last name
Company name
Email address
Phone number

4.2 Technical data

IP address
Browser type and version
Device type
Operating system
Log files and website usage data

4.3 Cookies and similar technologies

Information collected through cookies and similar tracking technologies, as described in Section 10 of this Policy.

We do not intentionally collect sensitive personal data unless required by law or voluntarily provided by you.

5. Purposes of Processing

Personal data is processed for the following purposes:

Responding to inquiries and demo requests;
Communicating with clients, partners, and prospects;
Preparing commercial offers and proposals;
Providing software development, integration, and IT services;
Project implementation, maintenance, and technical support;
Improving our platforms, technologies, and services;
Website analytics and performance optimization;
Sending marketing or informational communications, only where consent has been provided;
Ensuring website security and preventing misuse.

6. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

Performance of a contract or pre-contractual measures;
Your consent, where required;
Compliance with legal obligations;
Legitimate interests of the Company, provided such interests do not override your fundamental rights and freedoms.

7. Disclosure of Personal Data

We do not sell personal data to third parties.Personal data may be disclosed only to:

All third parties process personal data under contractual confidentiality and data protection obligations.

IT and cloud service providers (hosting, CRM, email systems);
Analytics and security service providers;
Subcontractors involved in service delivery;
Professional advisors (legal, accounting);
Public authorities, where required by law.

8. International Data Transfers

Due to the international nature of our business, personal data may be transferred and processed outside the Republic of Moldova and the European Economic Area (EEA).

In such cases, we ensure appropriate safeguards in accordance with applicable data protection legislation, including GDPR requirements.

9. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including:

Once retention periods expire, personal data is securely deleted or anonymized.

The duration of contractual or business relationships;
Compliance with legal and accounting obligations;
Resolution of disputes or potential claims.

10. Cookies

Our website uses cookies to ensure proper functionality and improve user experience.

Types of cookies used:

You may manage or withdraw your cookie consent at any time through your browser settings or the cookie management tool available on our website.

Disabling cookies may affect certain website functionalities.

Essential cookies – necessary for website operation;
Analytical cookies – used to analyze website usage and improve performance;
Marketing cookies – used only with your explicit consent.

11. Data Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure, including:

While we strive to protect your data, no system can guarantee absolute security.

Secure servers and restricted access;
Encryption and secure communication protocols;
Internal access control procedures.

12. Your Rights

In accordance with applicable data protection legislation, you have the right to:

Requests may be submitted to: privacy@travel-technology.io

Access your personal data;
Request rectification of inaccurate or incomplete data;
Request deletion of your personal data;
Restrict or object to data processing;
Withdraw consent at any time;
Request data portability;
Lodge a complaint with the National Center for Personal Data Protection of the Republic of Moldova or with a competent EU supervisory authority.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies separately.

14. Changes to This Privacy & Cookie Policy

We may update this Privacy & Cookie Policy from time to time. The updated version will be published on this page with the revised date.

Continued use of the website after such changes constitutes acceptance of the updated Privacy & Cookie Policy.

15. Contact Information

If you have questions regarding this Privacy & Cookie Policy or the processing of your personal data, please contact us:

Travel Technology SRL
Republic of Moldova
Email: privacy@travel-technology.io